Le Cache Cancellation & Return Policy

Order Cancellation

You may cancel your order for any reason and receive a full refund provided that your order has not been shipped. If you want to cancel your order, please call Vintage Cellars Customer Service at 1.800.876.8789.

Returns

If you are not completely satisfied with your purchase, you may return your wine cellar within 30 days for an exchange, refund or credit. To initiate a return, please call Vintage Cellars. Merchandise must be returned in new condition and in original packaging with a copy of your receipt. You are responsible for arranging the return shipment of the product. You are responsible for all shipping charges. Unless the wrong item was shipped, shipping charges will not be refunded. If damage occurs during the return of the product, the client is responsible for damages and the damage claims process.

We reserve the right to deny a full refund of the purchase price if the returned product is damaged. Products that are returned without proper packaging materials are subject to a 15% restocking fee.

Returned Le Cache merchandise should be shipped to:

Le Cache Premium Wine Cabinets
14602 Central Avenue
Chino, CA 91710